Refiny Company Limited - Terms of Business

By clicking Purchase You unconditionally acknowledge and agree that these Terms of Business (“TOB”) shall exclusively govern Our performance of services.

In the event that You refuse to accept the TOB, You acknowledge and agree that You will not be able to submit any Order Requests and We shall not be placed under any obligation to perform any services for You.

1. Parties

1.1. Refiny Company Limited, a private company limited by shares registered in Hong Kong under company number 75838151-000-10-23-5 whose registered office is Suite A, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong.

1.2. You and/or the company on behalf of which You are authorised to act is/are the party(ies) to whom We shall be performing the Services. (“You”, “Your”, “Yours”).

2. Overview

2.1. Refiny offers access to a wide range of general business consulting services via the Online Tools that are either digitally and/or physically performing by Us and/or by providers of Third Party Service with whom We can help You to interact./li>

2.2. You are registered as a user of the Online Tools, the terms of use of which are governed by the Refiny Company Limited - Terms & Conditions and as such may submit Order Requests for Our Services from time to time via the Online Tools.

2.3. Refiny also provides a range of corporate services, including:

(i) Vietnam Company Establishment Consultation;

(ii) Hong Kong Company Establishment Consultation;

(iii) United States Company Establishment Consultation;

(iv) General Payment Gateway Consulting.

3. Request orders and service contracts

3.1. Where You place an Order Request, You will receive a message or an email from Us acknowledging that We have received and are reviewing Your Order Request.

3.2. Your Order Request constitutes an offer to Us to buy Our Services and are subject to acceptance by Us, in our sole and absolute discretion, and We will confirm such acceptance to You by sending You a message or an email confirming Our acceptance.

3.3. Each Order Request, once accepted by Us, becomes a Service Contract and shall immediately constitute a separate and independent binding contract between You and Us incorporating these TOB.

4. Your status

By submitting an Order Request to Us, You warrant and represent to Us that You:

a. are at least 18 years of age;

b. have read, understood and accepted these TOB;

c. are duly authorised to submit the Order Request;

d. intend to enter into a legally binding contract with Us if we accept your Order Request; and

e. are legally capable of entering into binding contracts.

5. Services

Subject to Your compliance with Clause 9, We shall use reasonable efforts to perform the Services set out in each Service Contract as soon as reasonably possible and in accordance with the TOB.

6. Your obligations

6.1. To enable Refiny to perform the Services, particularly those that interact with the Third Party Services, You shall promptly provide Us with all relevant information which may have any bearing on the Services being procured.

6.2. In particular, You undertake:

6.2.1. To provide all instructions, information and documents required for Refiny to perform and/or procure the performance of the Services in a pro-active, responsive and/or timely manner;

6.2.2. That all information which You provide is accurate, complete and shall not be misleading;

6.2.3. Refiny shall be notified immediately where there are any changes to the information provided.

7. Warranties

7.1. You warrant and represent to Us that:

a. where You are procuring Services on behalf of a company or other recognised form of legal entity, You have the requisite legal authority to do so;/li>

b. all information supplied is true and accurate and We may rely on the same without the need for further verification;

c. You shall not (and shall not permit anyone else to) reproduce, modify, distribute, post, disclose or otherwise take or Use Our IPR; and

d. You shall not breach any of the conditions of these TOB.

7.2. You acknowledge and agree that:

7.2.1. The Services are provided on an ‘as is’ basis and We do not warrant or represent that they:

a.      are accurate, complete or up to date;

b.      will always be available via the Online Tools; or

c.      will meet Your expectations;

7.2.2. All conditions, warranties, representations or other terms (express, implied or otherwise) which may be applicable to the performance of the Services are excluded to the maximum extent permitted by law.

8. Our prices / payment

8.1. You hereby authorise Us to make a debit on the debit or credit card associated with Your User Account or provided to Us when You submit Your Order.

8.2. Where Your Order is for a subscription-based Service, You hereby authorise Us to make a debit for subscription fees for the subscription period.

8.3. You acknowledge and agree that, unless Refiny is notified of any contrary intention in writing, Your subscription for a subscription-based Service shall continue and You thereby authorise us to make debits for the applicable subscription fee for each renewal period.

8.4. We commit to ensuring the continuity of service to You.

8.5. We will continue to serve you, but You acknowledge and agree to the following:

8.6. if You exceed the revenue/transaction limits applicable to Your service package, we will issue you with a “calibration invoice” for the excess; and

8.7. The Services are charged in United States dollars. Payment received means the act where money is confirmed as having been deposited in Refiny’s account as cleared funds.

8.8. You acknowledge and agree that where, for whatever reason, Your payment is reversed or declined, where recurring payments are required, then this liability will be deemed a debt immediately due and payable to Us.

8.9. Should You be aware of payments that may become outstanding, You shall inform Refiny at the earliest. Whether any extension of payment is granted shall be left entirely to the purview of Refiny. Otherwise, any outstanding payments owed shall be subject to a late payment interest of 18% per annum until full payment is received.

8.10. If your Order is cancelled (whether by you or us), each party should have at least one month's notice and you may be required to pay any subscription fees already incurred and/or any charges for preparatory work that we have undertaken where we have reasonably incurred costs. Where we have taken payment any such refundable sums will be refunded to you as soon as possible and in any event within 30 calendar days after notice period. Any refunds due will be made using the same payment method that you used when ordering the Services.

8.11. Where We do not receive full payment as a result of You not paying Your bank charges, a separate invoice shall be sent to You for the amount of the unpaid charges.

8.12. If You do not pay for Your Service Contract in full and on time then We reserve the right to suspend and/or terminate the performance of the Services forthwith in whole or in part.

8.13. The Service term (in accordance with the Order Request) shall automatically end upon the fulfillment of all parties' obligations.

9. Liability

9.1. These TOB set out the full extent of Our obligations and liabilities to You in respect of the Services.

9.2. You acknowledge and agree that Refiny (together with its officers, directors, employees, representatives, affiliates, providers and third parties) shall not be liable to You for any losses and/or liabilities whatsoever arising out of or in connection with:

9.2.1. Your Use of or reliance on the Services made available via the Online Tools or Your inability to Use the Online Tools and/or the Services (as the case may be);

9.2.2. any failure to perform the Services, in part or in full, due to Third Party Services and/or abnormal and unforeseen circumstances beyond Our control, including phone network failures or You being out of mobile coverage; or

9.2.3. any inaccuracy or other defect in any document or information You supply;

9.2.4. any transaction or relationship between You and any Third Party Service provider for which You have utilised Our Services;

9.3. Subject to these TOB and to the extent permitted by law, our maximum aggregate total liability to You arising from or in relation to these TOB shall be limited to 300 USD or the value of the relevant Service contract, whichever is lower.

9.4. Except where You breach Clauses 11 and/or 12, no party shall be liable to the other for any loss of profits, loss of opportunity, loss of data or any special, indirect or consequential losses.

9.5. Nothing in these TOB shall limit or exclude:

9.5.1. a party’s liability in respect of death or personal injury caused by negligence or for fraud or fraudulent misrepresentation;

9.5.2. any other liability that cannot be excluded by law; or

9.5.3. Your statutory rights.

9.6. The limitations and disclaimer in Clause 10.3 do not purport to limit liability or alter Your rights as a consumer that cannot be excluded under applicable law.

9.7. If We are ever found be liable to You under these TOB, Our liability will be to You only and not Your subsidiaries, affiliates or any third parties You deal with.

10. Termination

10.1. In the event that payments for the services are not made within 7 days upon demand, Refiny shall have the right to unilaterally terminate the engagement and shall not be liable to You for any liabilities that You may suffer as a result.

10.2. Where We terminate this Agreement:

10.2.1. Fees for Services that have been paid for but not performed shall be refunded save as to fees which have been deemed/stated as non-refundable; and

10.2.2. it shall be without further liability to You whatsoever.

10.3. Where You have taken Services on a subscription or plan basis, You shall have the following rights to terminate:

10.3.1. where We are in material breach of this Agreement;

10.3.2. at the end of any minimum contracting term provision associated with the relevant Services subject to all fees having been paid in full.

10.4. Except as required by law, upon receipt of written notice to terminate (“termination notice”), the Parties shall promptly (and in any event, within any time frame set out in the termination notice):

10.4.1. return all Confidential Information to the Party that disclosed it, or destroy such Confidential Information and provide evidence of destruction where requested;

10.4.2. any outstanding payments owed to Us, if any, will immediately become due;

10.4.3. take all possible action to mitigate any liabilities which may arise as a result of such termination; and

10.4.4. cease performance of the obligations under this Agreement in accordance with, and to the extent specified in, the termination notice.

10.5. Clause 12.5 does not limit the survivability of other provisions, which by their nature, are likewise intended to survive the termination and/or expiry of these TOB.

11. Intellectual property

11.1. The IPR owned by a Party prior to the date of this agreement and made available to the other Party in connection with this Agreement shall remain the absolute property of the granting Party.

11.2. You acknowledge and agree that You shall not (and shall not permit anyone else to) reproduce, modify, distribute, post, disclose or otherwise take or use Our IPR, if provided under this TOB. We reserve all rights at all times in Our IPR.

11.3. You only get a licence to use Our IPR (if any is required to provide the Services) to the extent required to receive the Services and then only for Your normal business purposes.

11.4. You shall take such steps as are required to secure any licence and/or permissions that We might need in order to provide You the Services in connection with any Third Party Services that You obtain.

11.5. You acknowledge and agree that:

11.5.1. any unauthorised use or reproduction of Our IPR by You or Third Parties authorised, permitted or enabled by You is a very serious issue that will materially impact Our business;

11.5.2. You will not (and will not permit Third Parties to) use Our IPR (or any part of it) to develop, offer or engage in similar or competing services; and

11.5.3. should Our IPR be infringed or copied in contravention of these TOB, Refiny’s losses suffered shall be borne by You.

12. Confidentiality

This Clause is mutual and applies to all Confidential Information provided to each other. Both Refiny and You shall observe the following obligations:

a. that all Confidential Information will be treated as being absolutely confidential;

b. no disclosures to anyone if not agreed in advance in writing, unless to lawyers or a court or if a regulator demands it;

c. all Confidential Information is to be kept really secure – no less than reasonable commercial efforts must be applied to keep it secure;

d. if Confidential Information has been compromised then report it to the other party immediately; and

e. return or destroy the Confidential Information once Your Contractual relationship with Refiny has ended subject to applicable laws which say it must be kept.

13. General provisions

13.1. You unconditionally and irrevocably acknowledge and agree that Refiny may novate these TOB to any entity You may establish pursuant to these TOB where so requested by Us, upon which the relevant entity will replace You for the purposes of these TOB.

13.2. In addition to its general obligations to comply with applicable law, each party shall comply at all times with all applicable data protection and privacy legislation.

13.3. You acknowledge and agree that We may amend these TOB at any time at Our discretion and You will be deemed to have accepted any amendments if You continue using the Services after the amendments are displayed.

13.4. Both You and We shall comply with all applicable law.

13.5. Each party acknowledges and agrees that it is reasonable that damages alone may not be an adequate remedy for breaches of Clauses 11 and/or 12; and the impacted party may seek interim or injunctive relief.

13.6. We may, in Our sole and absolute discretion and at any time, modify, suspend or terminate operation of or access to the Online Tools (or any part thereof) and the Services.

13.7. Neither You or We shall be liable to the other (as the case may be) for any delay or non-performance of Our obligations under these TOB as a direct result of an established Force Majeure Event.

13.8. These TOB constitutes the entire agreement between You and Us relating to Our performance of the Services for You, to the exclusion of all other terms and conditions, and any prior written or oral agreement between both parties.

13.9. You may not assign, novate, or otherwise transfer all or any of Your rights, benefits or obligations under these TOB without Our prior written approval.

13.10. We may assign, transfer or deal in any way with Our rights under these TOB including to an affiliate or any Third Party.

13.11. No failure to exercise, nor any delay in exercising, any right, power or remedy under these TOB shall operate as or be deemed a waiver of the same. Waivers must always be given in writing.

13.12. Any waiver of any breach of these TOB shall not be deemed to be a waiver of any subsequent breach.

13.13. If any provision of these TOB is determined to be invalid, illegal or void by any court or administrative body of competent jurisdiction, these TOB shall be deemed modified to the minimum extent necessary to make them valid and enforceable.

13.14. Where the deemed modification in Clause 15.13 is not possible, the relevant invalid, illegal or void provision(s) shall be deemed deleted and the rest of these TOB shall still remain in full force and effect.

13.15. You and We are and shall remain independent parties and neither You nor We shall have, or represent Ourselves to have, any authority to bind the other party to act on Our behalf.

13.16. Nothing in these TOB shall be construed to make either You or We an agent, employee, franchisee, joint venturer or legal representative of the other party.

13.17. Except as expressly stated, these TOB do not create any rights that are enforceable by any Third Parties. You acknowledge and agree that only You and We have rights under these TOB.

13.18. You acknowledge and agree that We may communicate with You by email sent without encryption over the internet.

13.19. We will not be responsible for any loss or damage arising from the unauthorised interception, re-direction, copying or reading of emails, including any attachments.

13.20. We will not be responsible for the effect on any computer system of any emails, attachments or viruses which may be transmitted by this means.

13.21. These TOB are drawn up in the English language and the English language version of the same shall always prevail over any translation. These TOB shall be construed, interpreted and administered in English.

13.22. This TOB shall be governed by, and construed in accordance with, the laws of Hong Kong.

14. Personal data

14.1. We may collect and use your personal data for any or all of the following purposes:

14.1.1. performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;

14.1.2. verifying your identity;

14.1.3. responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;

14.1.4. managing your relationship with us;

14.1.5. processing payment or credit transactions;

14.1.6. sending your marketing information about our goods or services including notifying you of our marketing events, initiatives and promotions, lucky draws, membership and rewards schemes and other promotions;

14.1.7. complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;

14.1.8. any other purposes for which you have provided the information;

14.1.9. transmitting to any unaffiliated third parties including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Hong Kong or abroad, for the aforementioned purposes; and

14.1.10. any other incidental business purposes related to or in connection with the above.

14.2. The purposes listed in the above clause may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).

15. Definitions

15.1. “Confidential Information” means this agreement and all information of any nature which a party may have or acquire before or after the agreement date, however conveyed (whether in writing, verbally, in a machine-readable format or by any other means and whether directly or indirectly), and all information designated as confidential or which ought reasonably to be considered confidential;

15.2. “Service Contract” means any Order Request that We have accepted pursuant to Clause 3.3.

15.3. “Force Majeure Event” means any unforeseeable event or occurrence which is beyond the reasonable control of a party and which prevents or delays that party from performing any or all of its obligations under these TOB (e.g. acts of God, civil unrest, political situations etc.).

15.4. “IPR” means patents, inventions (whether patentable or not), copyrights, moral rights, design rights, trade-marks, trade names, business names, service marks, brands, logos, service names, trade secrets, know-how, domain names, database rights and any other intellectual property or proprietary rights (whether registered or unregistered, and whether in electronic form or otherwise) including rights in computer software, and all registrations and applications to register any of the aforesaid items, rights in the nature of the aforesaid items in any country or jurisdiction, any rights in the nature of unfair competition rights, and rights to sue for passing off.

15.5. “Personal Information” means data relating to a living individual who is or can be identified either from the data or from the data in conjunction with other information that is in, or is likely to come into, the possession of the data controller;

15.6. “Online Tools” means Our Site.

15.7. “Order Request” means any Service You request Us to perform via the Online Tools.

15.8. “Services” means the services set out in any Service Contract.

15.9. “TOB” means these Terms of Business.

15.10. “Third Party” means a natural person or legal entity who is neither You nor Us.

15.11. “Third Party Services” means any services You have procured directly from Third Parties in relation to which You intend to utilise some or all of the Services